The customer has the right to return any replacement parts which are not required or are not suitable within 10 working days after delivery was made. The product must be returned in its original packaging, clean, undamaged, complete with any accessories and unused. The customer must ensure that the return delivery slip, duly filled in, is enclosed. Return deliveries to LT are at the customer’s risk and expense.
The following items are exempt from the Right of Return:
- articles containing electronic components (such as a control box),
- special orders, and
- custom products.
If a return is permissible, the customer’s account shall be credited, but there shall be no cash payback.