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Right of Return & Warranty

Right of return

The customer has the right to return any replacement parts which are not required or are not suitable within 10 working days after delivery was made. The product must be returned in its original packaging, clean, undamaged, complete with any accessories and unused. The customer must ensure that the return delivery slip, duly filled in, is enclosed. Return deliveries to LT are at the customer’s risk and expense.

The following items are exempt from the Right of Return:

  • articles containing electronic components (such as a control box), 
  • special orders, and 
  • custom products. 

If a return is permissible, the customer’s account shall be credited, but there shall be no cash payback.

Warranty

Bruno Lehmann AG warrants the ordered product to be free from defects and functional for 1 year after delivery. The warranty period shall continue regardless of the provision of any warranty services.

If a product is broken the Bruno Lehmann AG has the option:

  • to repair (original warranty period continues for all products).
  • for partial and complete replacement by an equivalent used/repaired product.
  • for a replacement by a new product by Bruno Lehmann AG (new warranty period of 1 year from replacement).
  • for a credit note at the current price (maximum the selling price at the time of the order).

Wear parts such as batteries, cables, illuminates, tools and software problems are excluded from the warranty by Bruno Lehmann AG. In order to process the warranty application, the completed form must be sent to info@lehmann-trub.ch. A cash payment of the guarantee amount is excluded. The guarantee amount will be credited to the customer. All further and in particular the legal regulations to the guarantee are excluded.

Warranty Form

Support and Sales +41 34 495 11 11

Mo. to Fr. 07.30-12.00 and 13.00-17.30

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